Delivery Information
We are committed to delivering your tiles quickly and safely. Please review the options and important delivery information below before placing your order.
Delivery Areas
We currently deliver to mainland UK only.
Our website currently can't calculate delivery to Scottish Highlands & Islands, the Isle of Wight, Northern Ireland, the Republic of Ireland, the Channel Islands, or the Isle of Man. Give us a call and we will do our best to help on 01746 761611.
Delivery Options
| Service | Price | Delivery Timeframe | Cut-off Time |
|---|---|---|---|
| Next Working Day Delivery | £65 | Next working day | Order before 12 noon Monday–Friday |
| 2 Working Day Delivery | £50 | Within 2 working days | |
| Standard Delivery | £35 Free when your order is £350 |
Within 3–5 working days | Order any time |
Working days exclude weekends and bank holidays.
Important Delivery Information
- Kerbside Pallet Deliveries
Most tile orders are delivered on pallets due to their size and weight. Deliveries are kerbside only—this means the driver will deliver your order to the nearest accessible kerbside at your property.
You will need to arrange for the tiles to be moved from the kerbside to your property. - Receiving Your Delivery
An adult over 18 must be available at the delivery address to accept and sign for the order. This person must also be capable of transferring the tiles from the kerbside into the property. - Delivery Times
Deliveries are typically made between 8:00am and 6:00pm. - Access Requirements
If your delivery address has restricted access, please inform us at checkout or contact our customer service team in advance. - Failed Deliveries
If a delivery attempt is unsuccessful due to no one being available or access issues, redelivery charges may apply.
Need Help?
If you have any questions or special requirements, please contact our customer service team:
Email: ordersupport@cravendunnill.co.uk
Telephone: 01746 761611
